VisaPrep Officer Logo VisaPrep
Mock
Back to home
Legal & Data Protection Last updated: October 19, 2026

Privacy Policy

VisaMock details our strict standards for processing your real-time practice sessions, supporting document vault, and account data with privacy-first architecture.

Ephemeral Voice

Raw audio is processed in memory during the call and is never permanently stored on disk.

Encrypted Vault

Uploaded paperwork is encrypted at rest and deletable by you at any second.

No Model Training

We never sell personal data or use your interview transcripts to train third-party public AI models.

Bank-Grade TLS

End-to-end TLS encryption across edge networks and secure sign-in authentication.

1 Introduction & Corporate Attribution

VisaMock (“we,” “us,” or “our”) is an advanced consular visa interview preparation and practice platform covering 14,000+ routes across 110+ countries.

This Privacy Policy describes how we collect, process, store, and protect your information when you access or interact with VisaMock, our live voice-to-voice interview practice rooms, document upload vaults, diagnostic scoring tools, and associated applications.

By signing in, accessing, or using VisaMock, you confirm that you have read, understood, and consented to the data collection and processing practices described herein. If you do not agree with this policy, please do not use our services.

2 Information We Collect

2.1 Account & Identity Information

When you sign in or create an account, we collect information provided through your chosen authentication provider:

  • Name and Email Address: Collected via secure sign-in or email link authentication.
  • Profile Metadata: Target country route (e.g., US F-1, UK Student Visa, Canada Study Permit, Schengen Business Visa), intended university or employer, and practice preferences.
  • Account Pass Balances: Record of purchased interview passes, subscription status, and session credits.

2.2 Real-Time Voice Audio & Interview Data

During an interactive voice practice session with the consular officer:

  • Live Microphone Audio Stream: Your voice is converted into short PCM audio frames in the browser and transmitted over a secure bidirectional WebSocket directly to our live AI processing pipeline powered by Gemini Live.
  • Derived Performance Metrics: We measure speech pace (words per minute), speaking-to-listening balance, pause times, filler word frequency, and interview criteria alignment (such as Section 214(b) non-immigrant intent, funding clarity, and sponsor credibility).
  • Written Conversation Transcripts: The textual dialogue of the questions asked and answers spoken is generated in real time and recorded to your account for your private diagnostic scorecard.
Critical Audio Privacy Guarantee: Spoken audio frames are processed ephemerally in active memory to maintain conversational flow. Raw audio recordings of your voice are never stored permanently on disk or sold. Only the resulting written text transcript and numerical performance metrics are retained in your private scorecard.

2.3 Document Vault Paperwork

To make mock interviews maximally authentic, applicants may optionally upload relevant non-sensitive paperwork into their personal profile binder (such as Form DS-160 confirmation pages, Form I-20 or CAS outlines, university acceptance letters, loan sanction summaries, or employment affidavits).

  • Files are uploaded directly into encrypted object storage.
  • Uploaded files are linked exclusively to your user account and are accessible only when you choose to present them to the consular officer during a practice session.
  • You may delete any document at any moment from your vault; deletions immediately purge the file from active storage.

3 How We Use Your Information

  • Delivering realistic spoken consular mock interviews tailored to your visa category.
  • Generating diagnostic scores across answer clarity, funding, and return ties.
  • Enforcing pass balances and restoring sessions under our Session Protection Guarantee.
  • Preventing fraud, bot traffic, and unauthorized API abuse.

4 Contact Us

For privacy requests, data deletion requests, or questions regarding this policy, please reach out to our team at our support page.